Frequently Asked Questions
Answers to the questions we hear most about timelines, pricing, security, hosting, AI and support.
Most business websites take 4–8 weeks from kickoff to launch, depending on scope, content readiness and number of revision rounds. Complex platforms with custom features can take 10–16 weeks. You'll receive a clear timeline in your proposal before work begins.
Timelines vary significantly with scope — a focused MVP might take 6–10 weeks, while a full enterprise system can take several months. We work in sprints and deliver visible progress throughout, rather than disappearing until launch.
Pricing depends on complexity, features and integrations. Simple business websites typically start from a few thousand pounds, while complex platforms with custom functionality cost more. We provide fixed-scope, transparent quotes after an initial consultation — no hidden fees.
Cost depends on scope, integrations and data requirements. We scope every project individually and provide a detailed, itemised proposal so you know exactly what you're paying for before committing.
Yes. For larger projects we typically structure payments around milestones — for example, deposit, mid-project, and final payment on delivery — so cost aligns with progress.
A typical assessment includes reconnaissance, vulnerability identification, manual and automated testing, risk rating, and a detailed remediation report. Penetration tests can cover web applications, APIs, networks or cloud infrastructure, scoped to your needs.
We generally recommend at least annually, or after any significant change to your application or infrastructure, and ahead of major compliance milestones, funding rounds, or client due diligence requests.
Yes. All testing is conducted under a signed agreement with defined scope and rules of engagement, and we follow responsible disclosure practices. Sensitive findings are shared securely and confidentially.
Yes, we offer security monitoring and vulnerability management retainers for clients who want continuous assurance rather than a single point-in-time assessment.
You do. Once final payment is received, full ownership of the custom code, designs and IP developed for your project transfers to you, unless otherwise agreed in writing.
We can recommend and configure hosting on AWS, Azure, Google Cloud, Vercel or Netlify depending on your needs, or work within your existing infrastructure. Ongoing hosting management is available as part of our support plans.
We offer maintenance and support packages covering monitoring, security patching, backups, and minor updates, so your system stays secure and performant after launch.
Yes, every project includes a post-launch support window during which we resolve any defects related to the original scope at no additional cost.
Yes. We regularly integrate with existing CRMs, ERPs, payment gateways, and third-party APIs, and can modernise legacy systems without disrupting daily operations.
Yes. We build retrieval-augmented generation (RAG) systems and knowledge bases trained on your documentation, policies and product data, so AI agents answer accurately using your own information.
We work with OpenAI, Anthropic, and Google Gemini models, selecting the best fit for your accuracy, cost and data-residency requirements.
We design AI systems with data minimisation, access controls and, where required, private or self-hosted deployment options to keep sensitive business data protected.
Yes — we build with semantic HTML, fast load times, structured data, and accessibility compliance, all of which are foundational SEO factors. We also configure meta tags, sitemaps and analytics from day one.
Yes, we offer SEO audits and optimisation covering technical SEO, Core Web Vitals, content structure and on-page optimisation for existing sites.
Scalability is a core design principle in everything we build — from database architecture to cloud infrastructure — so your system can handle growth in users, data and traffic without a rebuild.
Yes, we're happy to sign an NDA before discussing confidential project details.
Support plans range from ad-hoc maintenance to fully managed retainers covering monitoring, security patching, feature updates and priority response times.
Book a free consultation through our contact page. We'll discuss your goals, scope the project, and provide a transparent proposal — no obligation.
Yes, we work with startups, SMEs, enterprises and government organisations, tailoring our process and pricing to the scale of the engagement.
In most cases yes — as a registered Scottish limited company we can typically complete standard vendor onboarding, due diligence and procurement documentation.
Yes, WCAG 2.2 AA compliance is a standard consideration in our website and software builds, including keyboard navigation, ARIA labelling and screen reader support.
We've delivered projects across healthcare, finance, retail, education, government, legal, construction, logistics, real estate and more — see our Industries page for details.